Select Telecom

Helping you stay up-to-date with product information, customer testimonials, service status reports and news on the Select blog!

MIFFID II what is it and does it effect you ?

Alerts & Urgent Notices 

May 24th 2017

MiFID-II-media-types

 

 

MiFID II comes into force on 3rd January, 2018.

As you prepare in the run up to the official launch date, there is a wealth of information to digest. Resilient’s MiFID II content hub aims to present a comprehensive and up-to-date resource on how the new rules around recording and monitoring business conversations apply to your business. Please contact us for further information.

OXO connect – Transform to Perform

Offers & Promotions 

May 24th 2017

Transform to Perform

 

The time was right for a new name. OXO Connect is an evolution in the product, containing enough new content to motivate a rebranding. It offers an extension of up to 300 users in IP, universal license, Alcatel-Lucent Cloud Connect approach, Alcatel-Lucent Rainbow™ UC cloud services./ Please connect for more information on how your current system or a new system can evolve cost effectively.

Internet outage Plusnet/BT

Alerts & Urgent Notices 

September 16th 2016

Plus Net Broadvand outage in the north east …. Engineers working on faulty pleae be patient updates to follow

NEW IP Desktop Softphones

Products 

ipad

November 26th 2015

New Ip Desktop phones

 

IP DESKTOP PHONE IPHONE

IP Desktop Softphone – Expert Business communicaiton to any device

Fully intergated telephony solution with full featured softwphone

emulation of 8068 premium deskphone

Available on :

  • PC & MAC
  • Ipad & Iphone
  • Android tablets and smartphones

User Manual: 8001

Support & Downloads 

8001 picture

October 15th 2015

8001 user manual

Important Customer Notice, re: Call Fraud

Alerts & Urgent Notices 

01-crime-scene-011911

October 15th 2015

 

 

 

 

A simple message do not caught out.

As a duty of care Select Telecom are alerting its customer base and any other potential customers of the ongoing issues of call fraud.

Many people simply ignore this issue and only act on it after the event.

Call fraud or commonly know as call ‘Phreaking’ is when an external party illeagally access your telecom lines and makes calls out. Normally the destination call is a high end premium number or international mobiles which can easily rack up thousands of pounds of charges in hours. The big issue is it YOU the customer who has to pay the telecom provider for these fraudulent calls.

Currently Select Telecom provides a call fraud monitoring service, this is an assurance not and insurance.

Calls are monitored and spikes of traffic are reviewed. A few hundred pounds increase in traffic might be deemed as a spike to you but it is the larger surges in traffic, calucualting to thousand that this service is looking for.

So how do i make my system/lines safe ?

Select Telecom have activally been promoting Callista, a voice firewall, which monitors your incoming and outgoing traffic. This product works very much like a data firewall with a black and white list defined by the user and will allow/deny calls being made to the preset numbers. This system will sit on your network and update itself with the latest available ‘black’ numbers to prevent call frauds occuring.

Customers with our telephone systems can also lock down their own system to prevent call hacking, by tidying up their own security.

Voice mail passwords is the main culperate. Select Telecom can assist you by upgrading/modifying/locking your existitng system to prevent illegal calls being made.

Please do not hesitate to contact us directly with any questions you have regarding this blog.

Rember do not get caught out…….you have been warned !!

 

 

 

 

 

 

 

 

 

 

 

End of sale PowerCPU board OmniPcx Office (RCS)

Offers & Promotions 

ALCATEL NEWS

April 7th 2015

 

The OpenTouch® Suite for SMB H1 2015 offer has announced the worldwide availability of the new PowerCPU-EE.
All OmniPCX Office RCE R10.1 systems are delivered with the new PowerCPU-EE from April 27, 2015.
The PowerCPU board sold separately is used in the maintenance of a system that is already installed and running OmniPCX Office RCE R8.x, R9.x or R10.0. This PowerCPU board will not be sold after end of the overlap period of the H2 2014 offer, June 12, 2015.

Welcome, Dawson & Sanderson

News 

DAWSON AND SANDERSON PIC 1

February 10th 2015

 

Select Telecom Ltd would like to go on record in thanking Dawson & Sanderson for teaming up with us for their telecom hardware.

Over the next 3 years Select Telecom will replace existing telecom equipment in 26 sites throughout the North of England with Alcatel-Lucent Hardware.

With in house bespoke billing Select Telecom have also been able to offer competitive telecom rates in all offices as part of the agreement.

We look forward to a successfull professional relationship in the coming years.

Update: Broadband Outage (Jan 2015) – Back in Service!

Alerts & Urgent Notices 

ok-icon

January 5th 2015

Confirmation that the broadband outage effecting some of our customers has now been resolved.

Once again apologies for any inconvenience caused.

Regards

Select Telecom Support Team

Broadband Outage (Jan 2015)

Alerts & Urgent Notices 

Outage

January 5th 2015

Important notice regarding broadband customers. There has been a network outage as of 1430 05/01/15

Our network providers are currently working on this issue and apologise of any inconvenience.

Regards

Select Telecom Support Team