Select Telecom

Helping you stay up-to-date with product information, customer testimonials, service status reports and news on the Select blog!

SIP outage – Voiceflex explination to our customers

Alerts & Urgent Notices News 

May 11th 2018


voice flex outage click for full document


Call recording and GDPR – Vurella answer to all of your questions.

Alerts & Urgent Notices News 

May 8th 2018

Click on the following link to download document Vurella_GDPR



oxo connect 3 – The game changer in hosted/onsite telecoms

News Products 

May 8th 2018

connect 3 picutre

MIFFID II what is it and does it effect you ?

Alerts & Urgent Notices 

May 24th 2017




MiFID II comes into force on 3rd January, 2018.

As you prepare in the run up to the official launch date, there is a wealth of information to digest. Resilient’s MiFID II content hub aims to present a comprehensive and up-to-date resource on how the new rules around recording and monitoring business conversations apply to your business. Please contact us for further information.

OXO connect – Transform to Perform

Offers & Promotions 

May 24th 2017

Transform to Perform


The time was right for a new name. OXO Connect is an evolution in the product, containing enough new content to motivate a rebranding. It offers an extension of up to 300 users in IP, universal license, Alcatel-Lucent Cloud Connect approach, Alcatel-Lucent Rainbow™ UC cloud services./ Please connect for more information on how your current system or a new system can evolve cost effectively.

Internet outage Plusnet/BT

Alerts & Urgent Notices 

September 16th 2016

Plus Net Broadvand outage in the north east …. Engineers working on faulty pleae be patient updates to follow

NEW IP Desktop Softphones



November 26th 2015

New Ip Desktop phones



IP Desktop Softphone – Expert Business communicaiton to any device

Fully intergated telephony solution with full featured softwphone

emulation of 8068 premium deskphone

Available on :

  • PC & MAC
  • Ipad & Iphone
  • Android tablets and smartphones

User Manual: 8001

Support & Downloads 

8001 picture

October 15th 2015

8001 user manual

Important Customer Notice, re: Call Fraud

Alerts & Urgent Notices 


October 15th 2015





A simple message do not caught out.

As a duty of care Select Telecom are alerting its customer base and any other potential customers of the ongoing issues of call fraud.

Many people simply ignore this issue and only act on it after the event.

Call fraud or commonly know as call ‘Phreaking’ is when an external party illeagally access your telecom lines and makes calls out. Normally the destination call is a high end premium number or international mobiles which can easily rack up thousands of pounds of charges in hours. The big issue is it YOU the customer who has to pay the telecom provider for these fraudulent calls.

Currently Select Telecom provides a call fraud monitoring service, this is an assurance not and insurance.

Calls are monitored and spikes of traffic are reviewed. A few hundred pounds increase in traffic might be deemed as a spike to you but it is the larger surges in traffic, calucualting to thousand that this service is looking for.

So how do i make my system/lines safe ?

Select Telecom have activally been promoting Callista, a voice firewall, which monitors your incoming and outgoing traffic. This product works very much like a data firewall with a black and white list defined by the user and will allow/deny calls being made to the preset numbers. This system will sit on your network and update itself with the latest available ‘black’ numbers to prevent call frauds occuring.

Customers with our telephone systems can also lock down their own system to prevent call hacking, by tidying up their own security.

Voice mail passwords is the main culperate. Select Telecom can assist you by upgrading/modifying/locking your existitng system to prevent illegal calls being made.

Please do not hesitate to contact us directly with any questions you have regarding this blog.

Rember do not get caught out…….you have been warned !!












End of sale PowerCPU board OmniPcx Office (RCS)

Offers & Promotions 


April 7th 2015


The OpenTouch® Suite for SMB H1 2015 offer has announced the worldwide availability of the new PowerCPU-EE.
All OmniPCX Office RCE R10.1 systems are delivered with the new PowerCPU-EE from April 27, 2015.
The PowerCPU board sold separately is used in the maintenance of a system that is already installed and running OmniPCX Office RCE R8.x, R9.x or R10.0. This PowerCPU board will not be sold after end of the overlap period of the H2 2014 offer, June 12, 2015.